We are a marketing services consultancy based in Chester providing a range of online and offline marketing tools to companies within the UK and beyond. You can read more about who we are and what we offer on the about us and services pages on our website.
Office Address: Staunton Rook Limited, 6 Kings Buildings, King Street, Chester, CH1 2AJ. The appointed data protection officer who oversees the compliance of the company under GDPR is Rachael Battersby.
When you complete a contact form on our website, email us an enquiry or complete a form on a piece of our direct mail we will capture your details. Your details will only be used to contact you in relation to the initial point of contact.
We collect personal information such as name, address, email, postcode, occupation when you register with us so that we can communicate with you in relation to any services that we provide you as well as keep you updated about offers and services we think may interest you as they arise.
When you visit our website we automatically receive and record information from your computer and browser including your IP address, software and hardware attributes.
The personal data that we collect is used to respond to direct enquiries through the website and in some instances to provide quotations and information relating to our services. The legal basis under which we operate is as follows:
We will only use your data for the intended use and will not share your data with anyone outside our organisation unless we gain your specific consent first or we are compelled to provide it for legal reasons. We will never sell your data.
We will not transfer your data outside of our organisation and it will not be transferred outside of the EU. Your data will be stored on our secure dedicated server and will not be passed, sold or rented to any third parties.
We will only hold your data for as long as it is relevant to do so. We will review the data we hold every 12 months. If at anytime you wish for us to cease using your personal data or wish for it to be deleted completely, please contact us.
We may use automated decision making with regards to your data for some services – you can request a review of any automated decisions made as a result of using your data by contacting us via the contact form on our website.
You may find links to other websites within the content of our own website. Please be aware that we do not have any control over these websites and we can not be held responsible for the privacy of any information that you submit whilst visiting these websites. We advise exercising caution and familiarising yourself with these websites own privacy policies prior to submitting any personal information.
You have the right at any time to request the following:
You can unsubscribe from future mailings by clicking the unsubscribe link which appears at the base of all our email marketing communications. You can also adjust your preferences at anytime by contacting us directly via the contact form on our website, emailing firstname.lastname@example.org or writing to us at the following address: Staunton Rook Limited, 6 Kings Buildings, King Street, Chester, CH1 2AJ.
If you have any concerns or complaints please address them in writing in the first instance to:
Rachael Battersby – either via email email@example.com or via post to Staunton Rook Limited, 6 Kings Buildings, King Street, Chester, CH1 2AJ.
If you are dissatisfied with the response or you feel that your rights are being violated, you can complain to the supervisory authority - the ICO. Further details can be accessed here https://ico.org.uk/concerns/